Privacy Policy

Talk to a Physio is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data in compliance with General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following information from you:

• Name, contact details (email, phone number), and date of birth.

• Medical history and information related to your physiotherapy treatment.

• Payment details (if applicable).

2. How We Use Your Information

We use your information for the following purposes:

• To provide physiotherapy services and create personalised treatment plans.

• To communicate with you regarding appointments, follow-up care, and advice.

• To process payments.

• To comply with legal obligations and professional standards.

3. Data Sharing

We will not share your information with third parties unless:

• You provide explicit consent.

• It is required by law.

• It is necessary for billing purposes (e.g., insurance providers).

4. Data Storage and Security

Your personal information is stored securely and only accessible to authorised personnel. We take appropriate measures to protect your data from unauthorised access, disclosure, or loss.

5. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) to ensure your personal data is:

• Processed lawfully, fairly, and transparently.

• Collected for specified and legitimate purposes.

• Accurate, relevant, and limited to what is necessary.

• Kept secure and only for as long as needed.

You have the right to:

• Access your personal data.

• Request corrections to inaccurate information.

• Withdraw your consent for data processing at any time.

• Request deletion of your data, subject to legal and regulatory requirements.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please send us a message using our contact form.

Last reviewed February 2025